Privacy Policy

1. Introduction

Dentsun International Dental Clinic ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our dental services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, date of birth, address, and nationality.
• Medical Information: Dental history, medical conditions, allergies, medications, X-rays, and treatment records.
• Financial Information: Payment details and billing information.
• Technical Information: IP address, browser type, device information, and website usage data through cookies.

3. How We Use Your Information

We use your information to:

• Provide dental care and treatment services
• Schedule and manage appointments
• Process payments and billing
• Communicate with you about your treatment
• Send appointment reminders and follow-up care instructions
• Improve our services and website functionality
• Comply with legal and regulatory requirements

4. Data Protection

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:

• Secure storage of physical and electronic records
• Encrypted data transmission
• Access controls limiting data access to authorized personnel
• Regular security assessments and updates

5. Data Sharing

We do not sell your personal information. We may share your data with:

• Healthcare professionals involved in your treatment
• Laboratory services for dental prosthetics and testing
• Insurance companies (with your consent)
• Legal authorities when required by law
• Service providers who assist our operations (under strict confidentiality agreements)

6. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Withdraw consent for marketing communications
• Request a copy of your data in a portable format
• Lodge a complaint with a data protection authority

7. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our website. You can control cookie settings through your browser preferences.

8. Data Retention

We retain your medical records in accordance with Turkish healthcare regulations and professional standards. Personal data is kept only as long as necessary for the purposes outlined in this policy or as required by law.

9. International Patients

For patients traveling from abroad, we may transfer your data internationally to coordinate your care. We ensure appropriate safeguards are in place for any international data transfers.

10. Children's Privacy

For patients under 18, we require parental or guardian consent for treatment and data processing. We take extra care to protect the privacy of our younger patients.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Dentsun International Dental Clinic
Muratpaşa, Şair Adem Dede Cd. No:31
07030 Muratpaşa/Antalya, Turkey
Email: info@dentsuninternational.com
Phone: +90 549 105 55 07